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Ordering
Shipping, order amendments and payment options.
Returns
How to return your items to Lucy & Yak.
Products
Sizing, restocks, gift cards and how to care for your Lucy & Yaks
Website
Answers to questions about our website
Rewards
We're waving goodbye to Yak Points, here's all the info you'll need before they go in February 2025.
Discounts
Information on discounts such as NHS, Student and Refer a friend
Re:Yak
Exchange your pre-loved Yaks for a voucher
Get support
- Contact usWe'll be back to answer your queries on 27th December!